Dispatcher

Gate Gourmet Belgium NV is a part of the gategroup, the international leader in airline catering. Worldwide we have about 43.000 colleagues in over 60 countries where we offer our customers culinary excellence. The Brussels offices have been part of the group since end of 2020. However, we have been around since July 2002. Making us a staple at Brussels National airport. Currently we have about 470 people working for us in Belgium.

To replace a colleague who is leaving the company, we are looking for a:

DISPATCHER TRUCKING (M/V/X)

What are your main duties and responsibilities?

Entering orders, informing internal departments, following up and adjusting meals on board flights, monitoring and organizing the loading of all catering products.

• Planning
• You validate and confirm orders
• You process the orders for day +1, day +2, and day +3
• You process the flights from the previous day in preparation for invoicing
• You maintain close contact with your colleagues from production and dispatch
• You follow up and file documents and data
• Trucking & Flight Monitoring
• You process adjustments to same-day orders (“Change Monitor”)
• You ensure the delivery of modified orders (“last-minute orders”)
• You monitor flight data in IT systems
• You organize and optimize the loading of all catering onto aircraft, taking into account possible changes in aircraft type, position, departure, and/or arrival time
• You manage and allocate trucks and vehicles
• You direct the drivers and prepare their schedules for the next day
• You organize aircraft offloading, clearing of loading/unloading docks, and sending special shipments
• You organize aircraft offloading, special shipments (e.g., VIP flights), and clearing of loading/unloading docks
• You check and manage “seals” for sealing vehicles
• You document any delays that may occur
• You prepare shift schedules for the night teams

Who are we looking for?

We are looking for someone who feels at home in the nerve center of a logistics operation. Someone who, through clear communication, keeps the different parties informed and ensures that the customer is supplied on time and correctly.

• You have at least a secondary school diploma
• You have a strong sense of responsibility and are customer-oriented and independent
• You are a strong communicator, able to manage in Dutch/French/English
• You can lead colleagues to ensure deliveries leave on time
• You are flexible and willing to work some weekends and public holidays, as well as in shifts
• You have strong problem-solving skills and can set priorities
• You are computer literate (MS Office); specific software will be taught internally
• You hold a category B driver’s license and have a clean criminal record
• You can work under pressure as the last link in the logistics chain

This is an exciting and challenging position in an international environment, where you will have the opportunity to build many internal and external contacts. Gate Gourmet also offers you a competitive salary with additional benefits.

What can we offer you?

• A professional environment where quality and safety are top priorities
• An international work environment at the airport
• Full-time contract with salary according to catering sector scales, including 13th month, meal vouchers, eco vouchers, full reimbursement of public transport costs, and group insurance
• For the required flexibility, we provide the necessary premiums (shifts, Sundays/public holidays, and on-call duty)

Interested?

Please send your CV and cover letter by e-mail to:

BBernard@gategroup.com